Frequently Asked Questions

1. How do I order one of your divine creations?
Simple. Pick your favorite power piece, send us your royal measurements via email, and we’ll handle the rest. No mass production nonsense here—just custom-crafted elegance fit for a queen.

2. Do you ship worldwide?
Darling, of course we do. Power has no borders. Once your look is complete and ready to fly, we’ll send you a tracking number so you can follow your future in motion.

3. How long will it take to receive my outfit?
Each piece takes 3 to 5 weeks—because art, grace, and precision take time. Need it faster? Sorry, princess, we don’t rush excellence. And during peak seasons? It might take a little longer. Royal queues, you know?

4. How can I track my order?
Once it’s out of our atelier and on its way to you, you’ll get a tracking number. We don’t ghost our queens.

5. What’s your return policy?
Each outfit is made just for you—no shelf queens here. So unless something’s wrong (which is rare), we don’t do returns or swaps. Check our Returns & Refunds page for all the tea.

6. What payment methods do you accept?
You’ve got options, darling: Amex, Apple Pay, Google Pay, Mastercard, Maestro, PayPal, Shop Pay, UnionPay, and Visa. We accept power in all its forms.

7. How do I care for my garment?
Treat it like the crown jewel it is. Each piece comes with care instructions. Or peek at our Product Care page. Respect your wardrobe, and it’ll worship you back.

8. I messed up my measurements—what now?
Email us right away. If we haven’t started the magic, we’ll fix it. But once the wheels are in motion… it’s stitched in fate.

9. Do you collaborate with other brands or influencers?
Only if they’re fierce, ethical, and visionary. If you think you carry the EN.VY.U energy, pitch it, but come correct.

10. Can I visit a physical store or atelier?
Not yet, queen. But dreams grow roots. For now, we’re digital—and intentional. An atelier will rise when it’s time.